Whether you're new to Virginia or lived here for some time, we have some super helpful information to help you prepare and protect your family this winter!
Start by Staying Informed
Stay ahead of local weather, especially before you head out the door and get on the road. Track storms and make appropriate preparations for the worst-case scenario.
NWS On Twitter NWS On Facebook
- @WakefieldVA @WakefieldVA
- @NWBlacksburg @NWBlacksburg
- @NWS_BaltWash @NWS_BaltWash
- @NWSMorristown @NWSMorristown
- @NWSCharlestonWV @NWSCharlestonWV
On the Road
Prepare your car for winter weather with regular maintenance including antifreeze, battery and tire checks, windshield wiper and fluid replacement. Keep your vehicle’s gas tank full so you don't get stuck in an emergency and to keep the fuel line from freezing. We have more travel safety tips too!
Take your time! Virginians do not have tons of opportunities to practice driving in snow and ice.
So what's the safest way to drive in snow and ice especially if you rarely do it? Some folks say just pretend you're taking grandma to church. There's a platter of biscuits and two gallons of sweet tea in glass jars in the back seat. She's wearing a new dress and holding a crock pot full of gravy!
Virginia 511 System: provides the latest traffic and road conditions by phone, website and app.
VDOT Safety Patrol: tire change assistance, fuel at nearest gas station, jump starts, phone access, and directions.
And of course we are here for you!
As a Northern Neck member, you get 24/7/365 Roadside Assistance included in your auto coverage. If you break down, run out of gas, or get a flat tire, we're just a quick phone call away.
NNINS 24/7 Roadside Assistance
800-913-8847 / 804-286-3044
NNINS 24/7 Claims Hotline 877-968-7252
On-the-Go Claims Filing
With our Northern Neck ClaimGo Auto app you can submit your claim quickly and easily right from your smartphone. Just snap a few photos and we'll get right back to you with an estimate. Click below to download the app to your phone!
If You Get Stuck in Your Car
- Stay put, call and wait for help. Do not leave unless help is visible within 100 yards.
- Display a trouble sign to indicate you need help. Hang a brightly colored cloth (preferably red) on the radio antenna and raise the hood after snow stops falling.
- Run the engine intermittently to keep warm, about 10 minutes each hour (or 5 minutes every half hour).
- Use the heater while the engine is running. Keep the exhaust pipe clear of snow, and slightly open a rear window for ventilation.
- Leave the overhead light on when the engine is running so that you can be seen.
- Do light exercises for circulation (avoid staying in one position for too long).
Click the links for updated flight information.
- Richmond Airport
- Reagan International Airport
- Washington Dulles Airport
- Roanoke Blacksburg Regional Airport
- Norfolk International Airport
- Newport News/Williamsburg International Airport
- Lynchburg Regional Airport
- Charlottesville/Albemarle Airport
- Shenandoah Valley Regional Airport
Click on the links below to report an outage and for information from utilities in your area.
- Dominion Power
- Northern Virginia (NOVEC)
- Appalachian Power
- Shenandoah Valley Electric (SVEC)
- Southside Electric (SEC)
- American Electric (AEP)
- Rappahannock Electric (REC)
- Community Electric (COMELEC)-
Before a Winter Weather Event
- Locate a homeless shelter if needed.
- Wear layers of loose-fitting, lightweight, warm clothing that will keep you warm.
- Be prepared to evacuate if you lose power or heat and know your routes and destinations. Find a local emergency shelter: @VDEM on Twitter, https://www.facebook.com/VAemergency/
- Bring your animals inside and ensure that your horses and livestock have blankets if appropriate and unimpeded access to shelter, food, and non-frozen water.
- Buy a battery operated and hand crank weather radio.
- Build an VDEM-recommended emergency kit with extra batteries, food, water, prescriptions etc.
- Locate copies of your insurance policy
- Have family and emergency contact information available.
- Get extra cash.
- Have a home inventory.
Protect Your Home
- Prepare the outside of your home for cold weather.
- Learn how to protect pipes from freezing and what to do if you think you already have a frozen pipe.
- Have working smoke and carbon monoxide detectors.
- Avoid using candles. If necessary, keep them at least 3 feet away from children, pets and anything flammable.
- Emergency Heating Equipment
- Wood or coal-burning stove, electric or kerosene heaters are heat safe when used correctly.
- Stoves must be properly vented and in good working order. Dispose of ashes safely. Keep a supply of wood or coal on hand.
- Electric space heaters must be UL certified. Plug a heater directly into the wall and avoid using an extension cord. Unplug it when it is not in use. Use a kerosene heater only if permitted by law in your area; check with your local fire department.
- Use only the correct fuel for your unit. Properly ventilate the area. Refuel the unit outdoors only, and only when the unit is cool. Follow all the manufacturer's instructions.
- Have your fireplace/wood stove inspected annually and maintain it. It should be properly vented and in good working order. Dispose of ashes safely in a metal container and wait until cool to throw away.
- Know what an ice dam is and what to do if you have one on your roof.
Have a Plan for Your Pets
- Have extra pet food and water on hand plus any necessary medications.
- Make sure your pets are current on their vaccinations.
- Have a current picture on your phone.
- Make sure your pet is wearing a collar with identification and have a leash on hand.
- Have properly sized pet carriers.
- Have a place to take your pet – kennels, veterinary clinics and the homes of friends and relatives are all places you can take your pet in an emergency.
- Find a pet-friendly motel: https://www.bringfido.com/lodging/state/virginia/
After a Winter Weather Event
- Check on elderly or disabled neighbors and relatives.
- Remove snow and ice properly to prevent slips and falls around your home or business.
Clear your neighborhood fire hydrants.
- Avoid overexertion, such as shoveling heavy snow, pushing a vehicle, or walking in deep snow. The strain from the cold and the hard labor may cause a heart attack. Sweating could lead to a chill and hypothermia.
- Inspect your home for damage and take pictures.
- Be careful walking around damaged areas in your home.
- If you have damage, contact your independent agent or our 24/7 Claims Hotline 877-968-7252.
REMOVE ALL SNOW AND ICE FROM YOUR
CAR BEFORE DRIVING!
Not only can you not see well like this, you will send dangerous snow and ice bombs on to drivers behind you. Don't forget to clean your sensors and cameras.
Waze, the navigation app, developed a new "hazard" to report unplowed roads and black ice after VDOT suggested it might be helpful to drivers. This is really handy for side roads and communities. Just tap on “Hazards -> Weather -> Unplowed Road” etc. As a Waze for Cities Data partner, VDOT plans to monitor reports coming in from Wazers and those who are simply shoveling their driveways and sidewalks this winter and determine how they can incorporate this data into their operations for the following winter.
Just don't report this while you're driving. You can also report a road issue at: 1-800-367-7623 (FOR-ROAD). For life-threatening emergencies, please dial 911.